Shipping policy

Order Processing

Please allow 1–2 business days to process your order. You’ll receive a confirmation email with tracking info once your order is on the way.

Shipping Rates & Delivery Times

Domestic (Spain)

• Flat Rate Shipping: €5
• Delivery Time: 2–3 business days
• Free Shipping: on orders over €59

International Shipping

We currently ship to the following regions:

• Europe
  United Kingdom, Germany, France, Italy, Spain, Poland, Portugal, Belgium, Netherlands, Austria, Czech Republic, Slovakia, Hungary, Lithuania, Luxembourg, Bulgaria, Romania, Denmark, Sweden, Ireland, Greece, Estonia
• North America
  United States, Canada
• Asia Pacific
  Mainland China, Hong Kong, Macao, Taiwan, Japan, Australia, New Zealand

✅ Free shipping thresholds:
Europe, USA, Canada, Japan, Australia, New Zealand – Free over €59 (or local equivalent)
Mainland China, Hong Kong, Taiwan – Free over €49 (or local equivalent)

❌ We do not currently ship to unlisted countries.

Delivery Times

Taxes & Duties

All taxes are pre-paid at checkout by Relief. You won’t be charged anything extra upon delivery.
However, your order may be subject to import duties or VAT depending on your country's customs policies. These charges are the responsibility of the customer.

Refunds, Returns & Exchanges

We accept returns within 30 days of delivery, provided the item is:

• Unused & unwashed
• In its original condition
• Has all tags and packaging intact
• Safety seal must be unbroken

You may choose between a full refund (minus return shipping) or store credit.

If your order arrives damaged, please contact us at hi@relief-wear.com with your order number and a clear photo. We’ll review each case individually and aim to resolve it quickly.

Still have questions?
Reach out anytime at hi@relief-wear.com 💌