On a finite planet, there is no "away."

When your Relief reaches the end of its wearable life, it doesn’t have to disappear into “away.” Return it washed and dry, and we’ll help route it toward textile recovery where possible.

How it works

1. Wash and dry
Wash your end-of-life Relief underwear and make sure it is completely dry before returning it.
2. Register the return
Shoot impact@relief-wear.com with an email titled "Recycle my Relief" so we can share the best way to ship them or drop them off
3. Drop it off
Return your item at a Relief event, pop-up, approved collection point, or future mail-back pilot.
4. We log and batch it
Relief records the item count, product type, weight, batch ID, and collection date.
5. It goes to textile recovery
Returned products are sent to a textile recovery partner Coleo for sorting and the best available recovery route.
6. You receive a code for a new product
Customers who participate receive a code within 72h to a free-product after the return is logged.

What you can return

  • Relief products that are clean, washed, and completely dry
  • Any intimate apparel product, but only Relief product would count as eligible to redeem a free product (exclusive to zipper bag and laundry back)

What we cannot accept

  • Wet, soiled, mouldy, or heavily contaminated items
  • Items with strong chemical contamination, oil, paint, or unknown substances
  • General household waste, disposable pads, tampons, liners, or medical waste

Frequently asked questions

Do you resell or donate recycled underwear?

No. Because these are intimate products, recycled items are not donated for reuse or resell.

What happens after I recycle an item?

We log the product, weigh collected batches, store them separately, and send them to a textile recovery partner for sorting, recycling, downcycling, or responsible processing where technically feasible.

Why is this a pilot?

Textile recovery for intimate apparel is technically complex. Starting as a pilot lets us test collection, hygiene rules, logistics, partner acceptance, and reporting before scaling.

Is every product fully recycled?

Not always. Textile recycling depends on fibre composition and available recovery technology. We send products to recovery partners for the best available route.